Contact
Talk to us.
Questions about a WordPress plugin, theme, or SaaS license? Send us a message — we support customers in more than 60 countries and reply fast.
Email support
support@softiconic.comResponse time
We typically reply within one business day, worldwide.
Global support
Customers write in from every time zone — replies aren't limited to one region's business hours.
Have a quick question?
Check the Resources pageMessage sent
Thanks — we've got your message and typically reply within one business day.
Send us a message
Tell us what it's about and we'll route it to the right person.
Before you write in
Quick answers
A few quick answers before you reach out — licensing, billing, and refund questions we hear most.
Our team typically replies within one business day, no matter which time zone you're writing from.
Yes — include your order number and the plugin, theme, or SaaS plan you purchased, and we'll walk you through eligibility.
Message us with your order number, or download it directly from My Account → Orders if you already have an account.