Privacy Policy
Your privacy matters. Learn how Softiconic collects, uses, and protects your information.
Introduction
At Softiconic, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the data you provide when using our website, services, or digital products, including mobile apps, web platforms, AI solutions, and consulting services.
By accessing or using our services, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We collect information to provide high-quality services, improve user experience, and communicate effectively with clients. Types of information we collect include:
- Personal Information: Name, email, phone number, company name, job title, and other details submitted via forms or inquiries.
- Project Information: Details you share for consultations, proposals, or project execution.
- Technical Data: IP address, browser type, operating system, device information, and website usage analytics.
Cookies & Tracking: Data collected via cookies, Google Analytics, or other tracking technologies to understand user behavior and improve our services.
How We Use Your Information
We use the information collected for the following purposes:
- Responding to inquiries, consultation requests, and support tickets.
- Providing services, project updates, and deliverables.
- Improving website functionality, content, and user experience.
- Sending promotional materials, newsletters, or service updates (with consent).
- Analyzing trends, usage, and engagement to optimize products and services.
Data Sharing & Third Parties
We value your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share data with:
- Service Providers: Hosting, analytics, email marketing, or payment processing providers.
- Business Partners: Vendors or partners involved in delivering projects (with confidentiality agreements).
Legal Requirements: When required by law, court orders, or regulatory obligations
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, track website performance, and analyze traffic patterns. You can manage cookie preferences in your browser settings.
Types of cookies used:
- Essential Cookies – Required for website functionality.
- Performance Cookies – Track website usage and traffic patterns.
Marketing Cookies – Used to personalize promotional content.
Data Security
We implement robust security measures to protect personal and project data, including:
- Encryption of sensitive data
- Secure servers and access controls
- Regular monitoring and vulnerability testing
- Limiting access to authorized personnel only
While we strive to secure your data, no method is 100% secure online. By using our services, you acknowledge this risk.
Data Retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, and maintain records. Once no longer required, data is securely deleted or anonymized.
Your Rights
You have the following rights regarding your personal data:
- Access, correct, or update your information
- Request deletion of your personal data
- Withdraw consent to marketing communications
- Request data portability where applicable
- Raise concerns or complaints about data processing
To exercise your rights, contact us at support@softiconic.com
Your Rights
Our services are not directed at individuals under 13 years of age. We do not knowingly collect data from children. If we discover any personal information from a child, it will be promptly deleted.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage users to review the privacy policies of any third-party sites they visit.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in services, regulations, or practices. Any updates will be posted on this page with the “Last Updated” date. Continued use of our services constitutes acceptance of changes.
Contact Information
If you have questions or concerns about this Privacy Policy, please contact us:
Email: support@softiconic.com