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Terms & Condition

Please read these Terms of Service carefully before using our website, services, or digital products

Welcome to Softiconic, a multifaceted digital agency specializing in web design and development, mobile app development, SEO & Digital Marketing, UI/UX Design, and the sale of digital products including WordPress themes, WordPress plugins, HTML templates, Vue/Nuxt.js templates, React/Next.js templates, and React Native mobile app templates (collectively referred to as “Products”). Before using our services and products, please carefully read and understand the following terms and conditions, as they constitute a legal agreement between you (the “User”) and Softiconic (the “Company”). By accessing our services and products, you agree to comply with these terms and conditions.

Acceptance of Terms

By accessing or using Softiconic’s website, mobile applications, web services, or other digital solutions, you agree to be bound by these Terms of Service. If you do not agree, you must not use our services. These terms govern your relationship with Softiconic and apply to all users, clients, and visitors.

Service and Product Description

Softiconic offers a wide range of services including web design and development, mobile app development, SEO & Digital Marketing, and UI/UX Design. Additionally, we provide digital Products such as WordPress themes, WordPress plugins, HTML templates, Vue/Nuxt.js templates, React/Next.js templates, and React Native mobile app templates. The specifics of the services provided and product details will be outlined in individual project agreements or product descriptions.

Services Overview

Softiconic provides a range of digital solutions, including but not limited to:

  • Mobile App Development: Android, iOS, and cross-platform solutions.
  • Web Development: Custom websites, CMS platforms (WordPress, Wix, Webflow, Framer), e-commerce solutions (WooCommerce, Shopify), and Headless CMS setups.
  • AI & Automation Solutions: Workflow automation, predictive analytics, NLP applications, AI integrations.
  • UI/UX & Design Services: User interface and experience design, branding, visual identity.
  • Strategy & Consulting: Digital transformation, AI strategy, business and IT consulting, market research.
  • Product Growth Services: SEO, analytics, product optimization, and maintenance

User Responsibilities

By using our services, you agree to:

  • Provide accurate, current, and complete information when required.
  • Use our services for lawful purposes only.
  • Not attempt to interfere with, damage, or compromise our systems, software, or data.
  • Respect intellectual property rights and confidentiality obligations.

Intellectual Property

All content, code, designs, logos, graphics, and materials provided by Softiconic are the intellectual property of the company and protected under copyright and trademark laws. You may not reproduce, distribute, or create derivative works without explicit written permission.

Client Responsibilities

Clients using our services are responsible for:

  • Providing necessary project information, access, and resources.
  • Ensuring that project content does not violate any laws or third-party rights.
  • Timely approvals and feedback to enable project progress.

Payment & Fees

  • Service fees, project costs, and payment terms are outlined in your service agreement or proposal.
  • Payments are due according to the agreed schedule. Late payments may incur additional fees or suspension of services.
  • All payments are non-refundable unless explicitly stated.

Confidentiality

Both parties agree to maintain the confidentiality of proprietary information, project materials, trade secrets, and client data. Confidential information may only be used for the purposes of providing or receiving services under this agreement.

Disclaimers

  • Softiconic strives for accuracy and quality in all services but cannot guarantee specific results or outcomes.
  • Services are provided “as-is” without warranties of any kind, expressed or implied, including merchantability or fitness for a particular purpose.
  • We are not liable for damages arising from the use of our website or digital solutions.

Limitation of Liability

  • Softiconic shall not be liable for any indirect, incidental, consequential, or punitive damages, including lost profits or business interruption.
  • Liability for direct damages is limited to the amount paid for the specific service or project giving rise to the claim.

Termination

We reserve the right to suspend or terminate services for clients or users who:

  • Violate these Terms of Service.
  • Engage in illegal, abusive, or unethical behavior.
  • Fail to meet payment obligations.

Termination does not release the client from payment obligations or other responsibilities accrued prior to termination.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Bangladesh. Any disputes arising from these terms will be subject to the jurisdiction of the courts in Bangladesh.

Changes to Terms

Softiconic reserves the right to update or modify these Terms of Service at any time. Users are encouraged to review the terms periodically. Continued use of our services constitutes acceptance of any updates or changes.

Contact Information

If you have questions or concerns regarding these Terms of Service, please contact us:

Email: support@softiconic.com